Privacy Policy
Effective Date: August 2026
This Website Privacy Policy explains how First Community Insurance Agency collects, uses, and protects information through its website.
Relationship to Consumer Privacy Notice
Information submitted through insurance quote requests, applications, policy service forms, or other insurance service forms is governed by the FCIA Consumer Privacy Notice. This Website Privacy Policy primarily governs website browsing information, technical information, and general website interactions.
Information Collected Through the Website
- Information voluntarily submitted through contact forms, quote request forms, or other website tools
- Website browsing and technical information, such as IP address, browser type, device type, operating system, pages viewed, referring website, and general interaction data
- Cookie, pixel, tag, analytics, and advertising-related information, if those tools are active on the website
How We Use Website Information
- Respond to inquiries and provide requested insurance information
- Improve website functionality, security, performance, and user experience
- Analyze website traffic and visitor interactions
- Support marketing and advertising activity where permitted by law
- Protect against fraud, misuse, unauthorized access, or other security concerns
- Comply with applicable legal or regulatory obligations
Cookies, Analytics, and Advertising Tools
Our website may use cookies, pixels, tags, analytics tools, and similar technologies. These tools may help us understand website traffic, measure advertising effectiveness, improve content, and support website security. Because privacy laws may treat some advertising or analytics disclosures differently by state, FCIA will maintain website privacy language consistent with the actual tools used on the website.
Information Submitted Through Website Forms
Our online quote and contact forms request only the information needed to respond to your inquiry or prepare an insurance quote. Information you submit through these forms is used to respond to your request and may be shared with insurance carriers, underwriting partners, and service providers as needed to quote, place, or service coverage.
Our website forms do not request Social Security numbers or medical information. If information of that type is needed to complete an insurance application, we will collect it directly through a secure process rather than through this website.
Questions about information submitted through our website may be directed to us using the contact information below.
How We Share Website Information
We may share website information with website hosting providers, technology vendors, analytics or advertising providers, service providers, insurance carriers or underwriting partners when needed for a requested insurance service, and government agencies, regulators, or law enforcement when required by law.
Your Privacy Rights
Depending on applicable state law, you may have rights to request access to, correction of, deletion of, or additional information about personal information collected through the website. You may submit a request by emailing info@firstcommunityins.com, calling 636-978-6620, or writing to us at the address below. We will review and respond to requests as required by applicable law.
Third-Party Websites
The website may link to third-party websites, including insurance carrier, vendor, or service provider websites. FCIA is not responsible for the content, privacy, accessibility, or security practices of third-party websites.
Children Privacy
This website is not intended for use by children under age 13, and we do not knowingly collect personal information from children under age 13.
Changes to This Policy
We may update this Website Privacy Policy periodically. Updates will be posted with a revised effective date.
Privacy and Contact Requests
First Community Insurance Agency
17107 Chesterfield Airport Rd
Chesterfield, MO 63005
Phone: 636-978-6620
Email: info@firstcommunityins.com
Website: www.firstcommunityins.com
Text Messaging Policy
Effective Date: August 2026
This Text Messaging Policy explains how First Community Insurance Agency may use text messaging to communicate with customers, prospects, and others who provide a mobile phone number.
Service vs. Marketing Texts
Providing a mobile phone number permits FCIA to send service-related or transactional text messages related to requested insurance services. Marketing text messages require separate prior express written consent where required by law. Consent to receive marketing text messages is not required to purchase insurance products or services.
Types of Service or Transactional Messages
- Insurance quote requests and application follow-up
- Policy service questions, missing documents, signatures, or appointment confirmations
- Renewal reminders, claim assistance, billing reminders, or customer service communications
- Other insurance-related communications connected to services you request or policies you maintain
Message Frequency and Rates
Message frequency varies based on your relationship with FCIA and the services you request. Message and data rates may apply based on your mobile carrier plan. Wireless carriers are not liable for delayed or undelivered messages.
Opting Out and Revoking Consent
You may opt out of text messages or revoke consent by any reasonable means, including replying STOP, END, CANCEL, UNSUBSCRIBE, QUIT, OPT OUT, contacting us by phone or email, or otherwise communicating your preference to FCIA. We will honor opt-out and revocation requests as required by law. A one-time confirmation text may be sent to confirm your opt-out request and will not include marketing content.
Help
For assistance, reply HELP or contact us at 636-978-6620 or info@firstcommunityins.com.
Privacy of Mobile Consent Information
Mobile opt-in, text messaging consent, and SMS communication information are not shared with third parties or affiliates for their marketing purposes. We may use vendors or service providers to help deliver text messages or support customer service, but only as needed to provide those services.
Security Warning
SMS text messaging is not a secure or encrypted communication channel. Do not send Social Security numbers, driver license numbers, dates of birth, account or policy numbers, health information, payment card information, or other sensitive personal information by text message. FCIA will never ask you to send that information by SMS text message.
Links to Related Policies
Please also review FCIA Consumer Privacy Notice, Website Privacy Policy, and Terms of Use for additional information about privacy, website use, and customer communications.
Privacy and Contact Requests
First Community Insurance Agency
17107 Chesterfield Airport Rd
Chesterfield, MO 63005
Phone: 636-978-6620
Email: info@firstcommunityins.com
Website: www.firstcommunityins.com
Consumer Privacy Notice
Effective Date: August 2026
This Consumer Privacy Notice explains how First Community Insurance Agency collects, uses, shares, and protects personal information in connection with insurance products and services. This notice applies to individuals who request a quote, apply for coverage, purchase or renew a policy, request policy service, or otherwise provide information to us for insurance-related purposes.
Important Privacy Commitment
We use personal information to quote, place, service, and support insurance coverage. We do not use or disclose health or medical information for marketing purposes without express authorization.
Information We May Collect
- Name, address, phone number, email address, date of birth, and other identifying information
- Driver license information, motor vehicle records, prior insurance history, claim or loss history, and payment information
- Vehicle, property, household, business, or other underwriting information needed for the products requested
- Health or medical information when required for life, health, Medicare, or similar insurance products
- Information from insurance carriers, consumer reporting agencies, claims databases, public records, credit bureaus where permitted, and other sources involved in underwriting or servicing coverage
How We Use Information
- Provide insurance quotes and information
- Submit applications to insurance carriers or underwriting partners
- Place, renew, endorse, cancel, reinstate, or service insurance policies
- Assist with claims and policy questions
- Verify identity, prevent fraud, and comply with legal, regulatory, carrier, and contractual requirements
- Communicate with customers and prospects about requested insurance services
- Offer insurance products or services that may be of interest, except that health or medical information will not be used for marketing without express authorization
How We Share Information
We may share information as needed for everyday insurance business purposes, including with insurance carriers, managing general agencies, brokers, wholesalers, underwriting partners, claims administrators, payment processors, consumer reporting agencies where permitted, technology vendors, regulators, law enforcement, or other service providers that support our operations.
We do not sell customer information for third-party marketing. We also do not disclose health or medical information for marketing purposes unless we first obtain express authorization as required by applicable law.
Former Customers
We may retain and disclose information about former customers as permitted or required by law, including for policy servicing, record retention, claims handling, fraud prevention, audits, regulatory requests, or other legitimate insurance business purposes.
Your Privacy Choices and Requests
You may contact us to ask questions about this notice or to submit a privacy-related request. Depending on applicable state law, you may have rights to request access to, correction of, deletion of, or additional information about personal information we maintain. To submit a request, contact us at info@firstcommunityins.com, call 636-978-6620, or write to us at the address below. We will review and respond to requests as required by applicable law.
State-Specific Notices
Additional state-specific privacy rights or notices may apply depending on where you reside, where coverage is requested, and the insurance product involved. FCIA may provide additional state-specific disclosures where required by applicable law.
How We Protect Information
We maintain physical, electronic, and procedural safeguards designed to protect personal information from unauthorized access and use. We limit access to personal information to team members, carriers, vendors, and service providers who need the information to provide insurance products or services or support our business operations.
Privacy and Contact Requests
First Community Insurance Agency
17107 Chesterfield Airport Rd
Chesterfield, MO 63005
Phone: 636-978-6620
Email: info@firstcommunityins.com
Website: www.firstcommunityins.com
